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Guadalupana


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Dogo wrote:


Guadalupana wrote:


When it comes to retail websites and online shopping, what are you as a customer looking for? What makes a good online e-store?


I would love an online store where the stuff is free


AAAANNNNNND multi angle images of what I'm getting (for free) and a decent size image too


Thanks




pfft! if i could get my 2 chairs re-upholstered with the finest italian leather for free, we may have a deal, si no, well then shoo fly.

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Dogo


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Guadalupana wrote:


When it comes to retail websites and online shopping, what are you as a customer looking for? What makes a good online e-store?


I would love an online store where the stuff is free


AAAANNNNNND multi angle images of what I'm getting (for free) and a decent size image too


Thanks



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LGigolo


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In da MOUNTain? MOUNT-IN-DEW?

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luna chiquitita


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LGigolo wrote:

WHATCH'U 'doing?  wha WE do'in?



we do'in the Dew?



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LGigolo


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luna chiquitita wrote:


LGigolo wrote:


How ‘ju doing?



oh, i'm doin'!

WHATCH'U 'doing?  wha WE do'in?

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luna chiquitita


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LGigolo wrote:


How ‘ju doing?



oh, i'm doin'!

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LGigolo


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luna chiquitita wrote:

I'm hot


How ‘ju doing?



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luna chiquitita


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Mastropiero wrote:

And you are....

Insert insanely large picture of frog...  



 


I'm hot

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Mastropiero


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luna chiquitita wrote:


Mastropiero wrote:

Both options are ok. The search engine is a good support for the "leopards" type of customers, but for the "cows", displaying the products, is the best way, since they don't know exactly what are they looking for, and rather to be  virtually assisted, just like a sales rep. would do in real life.


you're a cow!


 





And you are....



 


 



 



-- Edited by Mastropiero at 13:39, 2006-11-02

-- Edited by Mastropiero at 13:40, 2006-11-02

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luna chiquitita


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Mastropiero wrote:

Both options are ok. The search engine is a good support for the "leopards" type of customers, but for the "cows", displaying the products, is the best way, since they don't know exactly what are they looking for, and rather to be  virtually assisted, just like a sales rep. would do in real life.


you're a cow!


 




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Mastropiero


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luna chiquitita wrote:


Mastropiero wrote:

- try to avoid search engines, make it more visual and intuitive, so the customer can get to the product by following a sequence of clicks rather than typing names that they might not even know. 


i have to disagree with this one.  What if someone is looking for something in particular?  Wouldn't it be easier to just enter it into the search engine instead of clicking through several links. 


MEH, I say have both options. Make it as user friendly as possible.  What works for one person may not work for the other.




Both options are ok. The search engine is a good support for the "leopards" type of customers, but for the "cows", displaying the products, is the best way, since they don't know exactly what are they looking for, and rather to be  virtually assisted, just like a sales rep. would do in real life. 


As I said, depends on the product and the market. Other than that I agree with you in your other points.



-- Edited by Mastropiero at 13:29, 2006-11-02

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luna chiquitita


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LGigolo wrote:


 




<-- LGig!


 




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LGigolo


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luna chiquitita wrote:





 


 


 


 




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luna chiquitita


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LGigolo wrote:

Girl - "Don't judge"



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LGigolo


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luna chiquitita wrote:


Mastropiero wrote:

- try to avoid search engines, make it more visual and intuitive, so the customer can get to the product by following a sequence of clicks rather than typing names that they might not even know. 


i have to disagree with this one.  What if someone is looking for something in particular?  Wouldn't it be easier to just enter it into the search engine instead of clicking through several links. 


MEH, I say have both options. Make it as user friendly as possible.  What works for one person may not work for the other.





Girl - "Don't judge"



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luna chiquitita


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Mastropiero wrote:

- try to avoid search engines, make it more visual and intuitive, so the customer can get to the product by following a sequence of clicks rather than typing names that they might not even know. 


i have to disagree with this one.  What if someone is looking for something in particular?  Wouldn't it be easier to just enter it into the search engine instead of clicking through several links. 


MEH, I say have both options. Make it as user friendly as possible.  What works for one person may not work for the other.



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Mastropiero


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Guadalupana wrote:


When it comes to retail websites and online shopping, what are you as a customer looking for? What makes a good online e-store?


It really depends on the kind of products and the market is targeting.  The keywords to me are: Simple- Fast - Easy to use- accurate.


    Keep it simple. try to make the buying experience as simple as posible. The customer wants to  spend the leasts time possible on the buying process so focus on  helping finding the products in the easiest and fastest way.


- try to avoid search engines, make it more visual and intuitive, so the customer can get to the product by following a sequence of clicks rather than typing names that they might not even know. 


-For each product try to provide the information that the customer will be looking for, provide links for more details; gallery of pictures of the features of what you are looking for in the product are very critical, so the customer can make the decision of  purchasing  without further inquiries.


- Display accurate information: Availability, sizes, delivery times and price.


- Fast/safe  check out.


 


 



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Daeveed


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What Luna said is what I look for, but also:



  • No Spam mail as a result of entering my email address in the website's database.
  • Suggestions on similar/related products (like Amazon's "people who bought this also bought...")
  • Customer/user ratings and/or reviews
  • Ability to switch between currencies (e.g. see price in US$ and CAD$)

I think that's all.



-- Edited by Daeveed at 12:48, 2006-11-02

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GENIE


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A search engine for shopping one of the best i have seen is Walmarts i love it so easy to use its practical and has it all listed at the top like tabs!


I think it should be honestly dummy proof meaning even a five year old can move around it easily


Also a search tab so if i type in black top i get all black tops not tops in general!


Hope that helps guada!!!



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miguel


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i don't want to have to click through a lot of things to buy what i need. as few clicks as possible.

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Guadalupana


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luna chiquitita wrote:

A solid search engine.  I hate going on sites, putting something in the search engine and they can't find the product.  But when you go through layers and layers of links you find the product.  If its there, why can't the search engine pick it up?!  Doesn't make any sense.





I agree with you on this, but most often than not, people think that because they see it at the store, they will find it on the store's website...which in all fairness should be the case. But to get product online takes more time than to get the product to the store. But you're right, better search words should be implemented.



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luna chiquitita


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A solid search engine.  I hate going on sites, putting something in the search engine and they can't find the product.  But when you go through layers and layers of links you find the product.  If its there, why can't the search engine pick it up?!  Doesn't make any sense.


Ppl want information to be at the tip of their fingers, having to search through a site is a real turn-off for online shoppers.  Another thing would be a well organized site with well defined categories... ie, electronics, toys, furniture, etc...


Lastly, but most importantly, ppl want security.  If one is entering in their credit card information, they want to be sure that its a trusted and secure site.



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Jaime Cruz


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Guadalupana wrote:


Jaime Cruz wrote:



Guadalupana wrote:



When it comes to retail websites and online shopping, what are you as a customer looking for? What makes a good online e-store?



Free shipping.
If not free atleast a low rate for shipping.




ok, what about the over all look and feel of the website? what would attract you to it?

The appearance and navigation of the website has to look like a work of art.
EG http://www.jokerzrusent.com/home.html

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McOSIRIS


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Good prices..


and somebody like this delivering muh products...



 


ur welkom....



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EL ZORRO


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COMPETITIVE PRICES
LOW RATE FOR SHIPPING


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LGigolo


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Guadalupana wrote:

When it comes to retail websites and online shopping, what are you as a customer looking for? What makes a good online e-store?



  • Good deals / competitive prices

  • Speed of light, fast delivery

  • If store is local, ability to drop in and pick up purchases

  • Security of website / privacy

  • IF it is “adult material / adult goods” – discrete packaging

  • Good communication / Ability to contact them via email and phone

Those are the first things that come to mind



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Guadalupana


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Jaime Cruz wrote:

Guadalupana wrote:

When it comes to retail websites and online shopping, what are you as a customer looking for? What makes a good online e-store?

Free shipping.
If not free atleast a low rate for shipping.


ok, what about the over all look and feel of the website? what would attract you to it?

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The opinions expressed by this poster can be offensive and are mainly directed at Dogo.
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Jaime Cruz


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Guadalupana wrote:

When it comes to retail websites and online shopping, what are you as a customer looking for? What makes a good online e-store?

Free shipping.
If not free atleast a low rate for shipping.


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Guadalupana


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When it comes to retail websites and online shopping, what are you as a customer looking for?
What makes a good online e-store?






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