king cobra wrote: Excellent communication skills (English) and the ability to deal with customers over the phone and by e-mail in a professional manner. Above average computer skills. Knowledge of Microsoft Office. Ability to multi-task. Ability to work independently as well as in a team environment. Capability of working with minimal supervision. Professional attitude with ability to take initiative. Ability to prioritize a demanding workload. Ability to adapt to a company that is in a continual growth mode. Available to work evenings, overnights and weekends If you're interested, PM me ASAP. This job is gonna go FAST! Please have a resume and cover letter on hand!
You have come to the right place to find hard workers who prioritze their workload
Job Description As a Customer Service Representative you will provide customer support in a 24/7 environment. You will analyze first-level problems, resolving and/or escalating as appropriate. You will follow standard processes and strategies ensuring that customers receive the highest level of service by exceeding their expectations.
Please Note: Shift work is required, including evenings and weekends
Duties
Answering customer calls and e-mails, analyzing requests or issues and responding in a timely manner. Monitoring various systems and resolving or escalating problems, as appropriate. Logging calls and e-mails in a tracking program and following up on open issues. Performing routine tasks as assigned. Any other duties, as assigned.
Job Requirements The ideal candidate will have the following requirements:
Excellent communication skills (English) and the ability to deal with customers over the phone and by e-mail in a professional manner. Above average computer skills. Knowledge of Microsoft Office. Ability to multi-task. Ability to work independently as well as in a team environment. Capability of working with minimal supervision. Professional attitude with ability to take initiative. Ability to prioritize a demanding workload. Ability to adapt to a company that is in a continual growth mode. Available to work evenings, overnights and weekends
If you're interested, PM me ASAP. This job is gonna go FAST! Please have a resume and cover letter on hand!