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Post Info TOPIC: X4VIER'S short stint as a WP CSR


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RE: X4VIER'S short stint as a WP CSR
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LGigolo wrote:


SO THIS IS THE STORY ABOUT A YOUNG MAN - COINSIDENTALLY BY THE NAME OF X4VIER (YES, HE HAS A 4 IN THERE TOO) - THAT WORKED AS A CUSTOMER SERVICE REPRESENTATIVE FOR WORD PERFECT.... SHOULD X4VIER HAVE BEEN FIRED?This has got to be one of the funniest I've heard of in a long time. I think X4vier should have been promoted, not fired.  This is a true story from the Word Perfect Helpline which was transcribed from a recording monitoring the customer care department.  Needless to say, the Help Desk employee, X4VIER, was fired; however, he is currently suing the Word Perfect organization for Termination without Cause."This is the actual dialogue (now I know why they record these conversations):X4VIER--"Rich Hall, Computer Assistance; may I help you?"Customer--"Yes, well, I'm having trouble with Word Perfect."X4VIER--"What sort of trouble?"Customer--"Well, I was just typing along, and all of a sudden, the words went away."X4VIER--"Went away?"Customer--"They disappeared."X4VIER--"Hmmm So what does your screen look like now?"Customer--"Nothing."X4VIER--"Nothing?"Customer--"It's a blank; it won' t accept anything when I type."X4VIER--"Are you still in Word Perfect, or did you get out?"Customer--"How do I tell?"X4VIER--"Can you see the 'C:' prompt on the screen?"Customer--"What is a sea prompt?"X4VIER--"Never mind, can you move your cursor around the screen?"Customer--"There isn't any cursor; I told you, it won't accept anything I type."X4VIER--"Does your monitor have a power indicator?"Customer--"What's a monitor?"X4VIER--"It's the thing with the screen on it that looks like a TV. Does it have a little light that tells you when it's on?"Customer--"I don't know"X4VIER--"Well, then look on the back of the monitor and find where the power cord goes into it.  Can you see that?"Customer--"Yes, I think so."X4VIER--"Great. Follow the cord to the plug, and tell me if it's plugged into the wall."Customer--"Yes, it is."X4VIER--"When you were behind the monitor, did you notice that there were two cables plugged into the back of it, not just one?"Customer--"No."X4VIER--"Well, there are. I need you to look back there again and find the other cable."Customer--"Okay, here it is."X4VIER--"Follow it for me, and tell me if it's plugged securely into the back of your computer."Customer--"I can't reach."X4VIER--"Uh huh. Well, can you see if it is?"Customer--"No."X4VIER--"Even if you maybe put your knee on something and lean way over?"Customer--"Oh, it's not because I don't have the right angle, it's because it's dark."X4VIER--"Dark?"Customer--"Yes - the office light is off, and the only light I have is coming in from the window."X4VIER--"Well, turn on the office light then."Customer--"I can't."X4VIER--"No? Why not?"Customer--"Because there's a power failure."X4VIER--"A power.......a power failure?.... Aha, Okay, we've got it licked now. Do you still have the boxes and manuals and the packing stuff your computer came in?"Customer--"Well, yes, I keep them in the closet."X4VIER--"Good.. Go get them, and unplug your system and pack it up just like it was when you got it Then take it back to the store you bought it from".Customer--"Really? Is it that bad?"X4VIER--"Yes, I'm afraid it is."Customer--"Well, all right then, I suppose. What do I tell them?"X4VIER--"Tell them you're too stupid to own a computer." Ok so someone decided to give the employee a name that would likely fit! - I SOOO picture him -if he had the job and gone through it - to have said the above - or at least, to have thought of a similar response... Go X!!!  LOL

 

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LGigolo wrote:


- I SOOO picture him -if he had the job and gone through it - to have said the above - or at least, to have thought of a similar response... Go X!!!  LOL


 I know... .....


 


LMAO...       


   



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SO THIS IS THE STORY ABOUT A YOUNG MAN - COINSIDENTALLY BY THE NAME OF X4VIER (YES, HE HAS A 4 IN THERE TOO) - THAT WORKED AS A CUSTOMER SERVICE REPRESENTATIVE FOR WORD PERFECT....




SHOULD X4VIER HAVE BEEN FIRED?

This has got to be one of the funniest I've heard of in a long time. I think X4vier should have been promoted, not fired.  This is a true story from the Word Perfect Helpline which was transcribed from a recording monitoring the customer care department.  Needless to say, the Help Desk employee, X4VIER, was fired; however, he is currently suing the Word Perfect organization for Termination without Cause."

This is the actual dialogue (now I know why they record these conversations):

X4VIER--"Rich Hall, Computer Assistance; may I help you?"
Customer--"Yes, well, I'm having trouble with Word Perfect."
X4VIER--"What sort of trouble?"
Customer--"Well, I was just typing along, and all of a sudden, the words went away."
X4VIER--"Went away?"
Customer--"They disappeared."
X4VIER--"Hmmm So what does your screen look like now?"
Customer--"Nothing."
X4VIER--"Nothing?"
Customer--"It's a blank; it won' t accept anything when I type."
X4VIER--"Are you still in Word Perfect, or did you get out?"
Customer--"How do I tell?"
X4VIER--"Can you see the 'C:' prompt on the screen?"
Customer--"What is a sea prompt?"
X4VIER--"Never mind, can you move your cursor around the screen?"
Customer--"There isn't any cursor; I told you, it won't accept anything I type."
X4VIER--"Does your monitor have a power indicator?"
Customer--"What's a monitor?"
X4VIER--"It's the thing with the screen on it that looks like a TV. Does it have a little light that tells you when it's on?"
Customer--"I don't know"
X4VIER--"Well, then look on the back of the monitor and find where the power cord goes into it.  Can you see that?"
Customer--"Yes, I think so."
X4VIER--"Great. Follow the cord to the plug, and tell me if it's plugged into the wall."
Customer--"Yes, it is."
X4VIER--"When you were behind the monitor, did you notice that there were two cables plugged into the back of it, not just one?"
Customer--"No."
X4VIER--"Well, there are. I need you to look back there again and find the other cable."
Customer--"Okay, here it is."
X4VIER--"Follow it for me, and tell me if it's plugged securely into the back of your computer."
Customer--"I can't reach."
X4VIER--"Uh huh. Well, can you see if it is?"
Customer--"No."
X4VIER--"Even if you maybe put your knee on something and lean way over?"
Customer--"Oh, it's not because I don't have the right angle, it's because it's dark."
X4VIER--"Dark?"
Customer--"Yes - the office light is off, and the only light I have is coming in from the window."
X4VIER--"Well, turn on the office light then."
Customer--"I can't."
X4VIER--"No? Why not?"
Customer--"Because there's a power failure."
X4VIER--"A power.......a power failure?.... Aha, Okay, we've got it licked now. Do you still have the boxes and manuals and the packing stuff your computer came in?"
Customer--"Well, yes, I keep them in the closet."
X4VIER--"Good.. Go get them, and unplug your system and pack it up just like it was when you got it Then take it back to the store you bought it from".
Customer--"Really? Is it that bad?"
X4VIER--"Yes, I'm afraid it is."
Customer--"Well, all right then, I suppose. What do I tell them?"
X4VIER--"Tell them you're too stupid to own a computer."






Ok so someone decided to give the employee a name that would likely fit! - I SOOO picture him -if he had the job and gone through it - to have said the above - or at least, to have thought of a similar response... Go X!!!  LOL




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