Dogo wrote:I have not a clue what you guys just said, BUT.... (and for whatever it's worth) a couple of weeks after switching to Rogers the line went dead I called rogers, they tested the line remotely, and it seemed fine, so they said a tech would come and take a look A Bell tech came out.. So I said to him "you know I'm with Rogers, right?" so he said: "Yes, but up to the "box" (whatever it's called) inside your unit, it's a Bell line, so we're responsible for it... if the trouble is past this point (the box) then a Rogers technician will have to come out and take a look" (@God... another reason not to get Rogers) the trouble turned out to be a bad connector, so the guy fixed it And as far as I know there's no coax coming into my building, and no one ever came out to install a modem Might have to do with the fact that it's an industrial complex, I dunno
Yeah, if you're in an old industrial building, and there's no coax coming into the building. Then you have Rogers Telecomm. You see, there was once Sprint Canada who used Bell lines and provided cellular cell phone with Fido. Rogers then acquired Fido and Sprint and therefore all the Sprint customers. In this case you use the old Bell lines, because unfortunately no digital service is available in your building.
Sorry! I had forgotten this when discussing the "bell copper" issue!
ROGERS SUCKS!!!! THERE CUSTOMER SERVICE SUCKS!! I HAVE NEVER DEALT WID SOME MANY ISSUES WID A COMPANY OTHER THAN ROGERS.....THEN THEY TELL ME THERE GOING OT GIVE ME A CREDIT AND IT SEEMED WID CREDIT AND ALL I ENDED UP PAYING MORE THAN WAT MY ACTUAL CREDIT IS WORTH!!!!
@DOGO DA SAME THING HAPPEN TO ME!! GGGRRR!!!!!!
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I have not a clue what you guys just said, BUT.... (and for whatever it's worth) a couple of weeks after switching to Rogers the line went dead I called rogers, they tested the line remotely, and it seemed fine, so they said a tech would come and take a look A Bell tech came out.. So I said to him "you know I'm with Rogers, right?" so he said: "Yes, but up to the "box" (whatever it's called) inside your unit, it's a Bell line, so we're responsible for it... if the trouble is past this point (the box) then a Rogers technician will have to come out and take a look" (@God... another reason not to get Rogers) the trouble turned out to be a bad connector, so the guy fixed it And as far as I know there's no coax coming into my building, and no one ever came out to install a modem Might have to do with the fact that it's an industrial complex, I dunno
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sP wrote:Jaja, really... more technical than I wanted to get but I'll give it a shot:
Vonage doesn't need Bell lines to work either, it connects through the public internet. In a similar fashion, Rogers' 'modem' converts the voice to data, sends to Rogers' server which will then connect that to the proper end user. Once the data is received by Rogers' server, it gets sent to the person at the other end. I guess you could say the Bell lines are being used, but only in a case where the second party has Bell home phone.
As for CityFido, it's a service that was offered a few years back by Fido (then a trademark of Microcell, now owned by Rogers). A replacement for your home phone, it offered unlimited local calling for $45/month!
Every six months or so I call in to customer service asking them to extend my contract to three years, it's a deal too good to let go!
I c is this CityFido like a cell phone plan or is it a home line(VoIP). ~X
Jaja, really... more technical than I wanted to get but I'll give it a shot:
Vonage doesn't need Bell lines to work either, it connects through the public internet. In a similar fashion, Rogers' 'modem' converts the voice to data, sends to Rogers' server which will then connect that to the proper end user. Once the data is received by Rogers' server, it gets sent to the person at the other end. I guess you could say the Bell lines are being used, but only in a case where the second party has Bell home phone.
As for CityFido, it's a service that was offered a few years back by Fido (then a trademark of Microcell, now owned by Rogers). A replacement for your home phone, it offered unlimited local calling for $45/month!
Every six months or so I call in to customer service asking them to extend my contract to three years, it's a deal too good to let go!
inside your home Rogers does use the same wires, but coming into your house is coax (same as your TV and cable internet) cable. The tech will install a 'modem' which plugs you into the Rogers' network and that in turn is plugged into your existing telephone wires inside your house. Not the same copper wire once outside though, so not the same wire on the pole!
okay i know that because i have seen the setup from the people that have it......but this setup just takes the data back to Rogers and Rogers has to send the data to bell.....so in order for them to do that, correct me if I'm wrong, don't they need a Bell line to do so? or how do they do it so some1 on Rogers can connect to some1 on a Bell line?
inside your home Rogers does use the same wires, but coming into your house is coax (same as your TV and cable internet) cable. The tech will install a 'modem' which plugs you into the Rogers' network and that in turn is plugged into your existing telephone wires inside your house. Not the same copper wire once outside though, so not the same wire on the pole!
sP wrote:I'm probably gettin more technical than I should in a forum like this, but Rogers doesn't use Bell's 'copper' for residential phone service. Rogers Home Phone is similar to VoIP in that it runs through a network, not the public internet per se, but Rogers' backbone connection.
Anywho, I'm biased cause I work for Rogers and don't own this service myself, (CityFido rocks!!!) but my customers are generally happy with the service!
interesting but like i said the Bell guy told me that rogers uses bell lines to do its work. not sure how that works, care to go into more detail pls. ~X
sP wrote:I'm probably gettin more technical than I should in a forum like this, but Rogers doesn't use Bell's 'copper' for residential phone service. Rogers Home Phone is similar to VoIP in that it runs through a network, not the public internet per se, but Rogers' backbone connection.
Anywho, I'm biased cause I work for Rogers and don't own this service myself, (CityFido rocks!!!) but my customers are generally happy with the service!
So you're saying you're hooking up foro with free service, or some sort of perk?
Thank you!!!
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I'm probably gettin more technical than I should in a forum like this, but Rogers doesn't use Bell's 'copper' for residential phone service. Rogers Home Phone is similar to VoIP in that it runs through a network, not the public internet per se, but Rogers' backbone connection.
Anywho, I'm biased cause I work for Rogers and don't own this service myself, (CityFido rocks!!!) but my customers are generally happy with the service!
I HATE ROGERS!!! THEY ARE MORONS...... THERE USELES!!! TRY TO GET A TECH OUT PPPFFFTT UR WAITING ON BELL TO COME OUT..... THEY ARE TOTALLY RETARTED......THEY DONT WRITE THINGS DOWN....THERE MANAGERS OR SUPERVISORS CANT DO ****.......AND THEY TRANSFER U DEPT LIKE NADA......
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I DONT CARE WHAT YOU HAVE TO SAY, IM A PROUD MEMBER OF THE S.L.U.T CAMPAIGN
Just wondering if any of you use this service and If you do is it any good ?
TIA
I do, at my work place The service itself works ok.... I mean it's just a phone line Little things that bother me is that if you want to check you messages remotely, you can't with simply *98 it's just a regular# that you have to dial, that if I didn't have it in my cell I would never remember it (not a complex #, but still) If you switch and have messages that you still need/want to save, you can't. They'll all be lost Also, I have "distinctive ringing" for my fax line, AND I CONSTANTLY have trouble receiving long distance faxes
Other than that, it's ok They're little things, but they bother me.......Personaly, I wish I didn't switch over.. and I wouldn't switch at home just to save maybe 5 or 10 bucks BTW, it's quite a bit cheaper than Bell but only for a certain time (I think 3 months) after that it's pretty close to bell's charges......... at least for business lines
Just wondering if any of you use this service and If you do is it any good ?
TIA
When did you become an aunt?
Anyway, we have the rogers package and so far, no complaints. They're morons if you try to deal with them, but so are Bell's CSRs, so there's really no difference.
When it comes to worst customer service Bell takes the price......i have to call them at least 2 times at month about the same problem because the last person i talked to didn't do it right , actually speaking of bell, i have to call them again today
Just wondering if any of you use this service and If you do is it any good ?
TIA
I do, at my work place The service itself works ok.... I mean it's just a phone line Little things that bother me is that if you want to check you messages remotely, you can't with simply *98 it's just a regular# that you have to dial, that if I didn't have it in my cell I would never remember it (not a complex #, but still) If you switch and have messages that you still need/want to save, you can't. They'll all be lost Also, I have "distinctive ringing" for my fax line, AND I CONSTANTLY have trouble receiving long distance faxes
Other than that, it's ok They're little things, but they bother me.......Personaly, I wish I didn't switch over.. and I wouldn't switch at home just to save maybe 5 or 10 bucks BTW, it's quite a bit cheaper than Bell but only for a certain time (I think 3 months) after that it's pretty close to bell's charges......... at least for business lines
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The opinions expressed by this poster should always be considered offensive to Guadalupipi.
Just wondering if any of you use this service and If you do is it any good ?
TIA
When did you become an aunt?
Anyway, we have the rogers package and so far, no complaints. They're morons if you try to deal with them, but so are Bell's CSRs, so there's really no difference.
.. So I said to him "you know I'm with Rogers, right?" so he said: "Yes, but up to the "box" (whatever it's called) inside your unit, it's a Bell line, so we're responsible for it... if the trouble is past this point (the box) then a Rogers technician will have to come out and take a look" (@God... another reason not to get Rogers) the trouble turned out to be a bad connector, so the guy fixed it
Roses are red violets are korny, when I think of you Ohh baby I get horny...
, actually speaking of bell, i have to call them again today 
